FAQs

What materials are your signs made from?

Our signs are crafted from high-quality acrylic, known for its durability and sleek appearance. We offer various finishes, including clear, frosted, and mirror acrylic options.

Can I see samples of your work?

We have a gallery on our website showcasing a selection of our custom signs. You can also follow us on social media to see more examples and get inspiration for your own event.

Do you offer bulk discounts for large orders?

Yes, we offer discounts for bulk orders. Please contact our customer service team with your requirements, and we will provide a custom quote.

How should I care for my acrylic sign?

To keep your sign looking its best, avoid using abrasive cleaners. Use a soft, lint-free cloth and a mild soap solution to clean the surface. 

Can the signs be used outdoors?

Our acrylic signs are durable, UV stable and can be used outdoors.

Can I make changes to my order after it's been placed?

Changes can be made before the design approval stage (if applicable) . Once production begins, we cannot make alterations. Please review your design carefully before approving the final mock-up.

What is your return policy?

Due to the personalized nature of our products, we do not accept returns on custom orders. However, if there is an error on our part or the product arrives damaged, please contact us within 48 hours for a resolution.

How long does it take to produce and ship my order?

Production time typically takes 1-2 business days after design approval. Shipping times vary depending on your location, but generally range from 3-4 businnes days for standard shipping. Expedited options are available at checkout.

Do you ship internationally?

Yes, we offer international shipping to many countries. Shipping is free. Delivery times will vary based on your location. Please check our Shipping Information page for more details.

Can I customise the design of my item?

Absolutely! We offer full customisation for text, fonts, colors, and sizes. You can also provide your own design or choose from our templates. Our team will work with you to create the perfect sign for your event.

How do I place an order?

You can place an order directly through our website by selecting your desired sign type, customization options, and providing your details. Once your order is placed, we will send a confirmation and a mock-up for approval.

What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment methods. All transactions are processed through a secure payment gateway to ensure your information is protected.